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1. How to register a new account
  Watch our tutorial here

1. Visit the challenge website cssc.bigteamchallenge.com and/or download the Big Team Challenge app visit the IOS/Android app on your mobile and download on your device and enter the website address cssc.bigteamchallenge.com when asked on the first screen. Look out for this logo:
2. From here you will be able to register your account or sign in with your existing one. Remember to complete all registration questions.
3. On the app you may see this message ‘You’ve completed your registration. Now you just need to join a team’.
4. IMPORTANT – To take part in the challenge you will need to set up a team (maximum of 7 participants) or join a current team. We will set up some generic Active Wellbeing Autumn teams called AWA Team 1, AWA Team 2, etc etc which you will be welcome to join, choose whichever number has available spaces. The deadline to do this is by midnight on Thursday 19 September, otherwise you will be auto allocated to a team. You can participate solo for this challenge but as the challenge is ‘teams vs teams’ we recommend joining a team as otherwise you may not be able to complete the route by yourself.
5. If you’ve been invited to the challenge via an e-mail invite, make sure you register with the same email address that you were sent the invite to.

2. How to Join or create a team
 Watch our tutorial here

When you log in to your challenge for the first time after registering, the system will ask if you would like to join or create a team.

You can search for a team to join or create your own team.

1. Creating a team (7 people max)– You can create your own team and invite your friends and colleagues to join by sending invites to their email addresses. When creating your own team, you can choose either of the following options:
   • Anyone can join.
   • Invite only.
2. Searching for a team – If you have been told by a colleague about a team name, or you want to search for your department it is easy to search for existing teams that you would like to join by typing their name into the box.

3. How to accept a team invite
You have been invited by a friend or colleague, what to do next?
  Watch our tutorial here

1. You will receive an email with a link to register for the challenge (make sure you check your junk folder too!)
2. Follow the link on the invite you have been sent and enter your details into the registration form using the same email the invite was sent to.
3. You must verify your email address, and the team invite will be waiting for you on your profile. Click on accept to join. If you can’t see the accept button, search for the team you have been invited to join.

4. How to add your activity
Adding your walking, swimming, cycling, running and wheelchair use (wheeling) activity
 Watch our tutorial here

You can manually add your distance, or if you have a smartphone or watch it will sync your activity automatically – you just need to set it up first.

1. Syncing your activity – Syncing your steps is the simplest way to automatically add your daily activity to the challenge. See how you can sync your steps from Fitbit, Garmin Connect, Apple Health on iOS and Google Fit on Android.
2. You can easily enable syncing from your chosen device – on the desktop go to your dashboard, my account, settings, connected apps.
3. Syncing on the iPhone and android app, open the menu, sync devices, then connect to the service of your choice.
4. Adding your distance manually – You can manually add your activity via the challenge website and our challenge app by selecting the relevant activity, either running, walking, cycling, swimming or wheeling (wheelchair use), then select either steps, kilometers or miles and enter your distance.

5. Need more help?

Here are further help tutorials including how to sync various devices, how to view daily activity or delete entries etc., there is also a range of video tutorials available: Big Team Challenge – tutorial including a help chat function on the bottom right corner.

If you are still looking for some more support, please get in contact by emailing:

Technical support about the challenge contact@bigteamchallenge.com

General queries about Active Wellbeing Autumn activewellbeing@cssc.co.uk