FAQ: Help Guide and Tutorial Videos
Here you will find support to help you get started.
Haven’t taken part in an Active Wellbeing challenge before?
Get involved today.
Been involved in an Active Wellbeing challenge before?
Log in here.
Here you will find support to help you get started.
1. How to register a new account
Watch our tutorial here
2. How to Join or create a team
Watch our tutorial here
When you log in to your challenge for the first time after registering, the system will ask if you would like to join or create a team.
You can search for a team to join or create your own team.
3. How to accept a team invite
You have been invited by a friend or colleague, what to do next?
Watch our tutorial here
You can manually add your distance, or if you have a smartphone or watch it will sync your activity automatically – you just need to set it up first.
Here are further help tutorials including how to sync various devices, how to view daily activity or delete entries etc., there is also a range of video tutorials available: Big Team Challenge – tutorial including a help chat function on the bottom right corner.
If you are still looking for some more support, please get in contact by emailing:
Technical support about the challenge contact@bigteamchallenge.com
General queries about Active Wellbeing Autumn activewellbeing@cssc.co.uk