FAQ: Help Guide and Tutorial Videos
Here you will find support to help you get started.
Our May Around-the-UK Walking Challenge has now finished! We hope you had fun!
Keep checking for news and updates on our next challenge coming in the Autumn.
If you’d like to get involved with more of these types of fun, active, communal challenges, why not join CSSC for loads of exclusive events and activities?
CSSC members enjoy year-round family entry to English Heritage and Cadw for free, unlimited entry to Kew Gardens, plus huge savings on gym memberships, shopping, days out, sports and more of these types of events.
Here you will find support to help you get started.
You can manually add your walking, running or wheelchair distance, or if you have a smartphone or watch it will sync your activity automatically – you just need to set it up first.
Please note the activity conversion chart isn’t enabled for this challenge as it is purely a step-based challenge to celebrate National Walking Month this May.
Here are further help tutorials including how to sync various devices, how to view daily activity or delete entries etc., there is also a range of video tutorials available: Big Team Challenge – tutorial including a help chat function on the bottom right corner.
If you are still looking for some more support, please get in contact by emailing:
Technical support about the challenge contact@bigteamchallenge.com
General queries about Active Wellbeing activewellbeing@cssc.co.uk